Shipping & Return Policy

Shipping Policy

At Beauty by Tammy Pro Shop, we’re dedicated to providing a seamless shopping experience, ensuring your lash essentials are delivered quickly and hassle-free.

Processing Time

  • Orders are processed within 1-2 business days (excluding weekends and holidays).
  • You’ll receive a confirmation email with tracking information as soon as your order ships.

Shipping Destinations

We currently ship to Canada, the United States, and select international destinations including the United Kingdom, Australia, New Zealand, and Ireland.

Shipping Options

Canada

  • Standard Shipping: 2–7 business days
  • Express Shipping: 1–3 business days
  • Free standard shipping on orders over $75 CAD

United States

  • Standard Shipping: 5–10 business days
  • Express Shipping: 1–3 business days
  • Free standard shipping on orders over $100 CAD

International (UK, Australia, New Zealand, Ireland)

  • Tracked International Shipping: 6–12 business days
  • Express International Shipping: 4–8 business days

Delivery times may vary depending on location and carrier.

Customs, Duties & Taxes

International orders may be subject to customs duties and taxes upon delivery. These charges are the responsibility of the customer and are determined by the destination country’s regulations.

Beauty by Tammy Pro Shop is not responsible for any additional customs fees, duties, or delays caused by international processing.

Lost or Delayed Packages
If your package is delayed or lost, please get in touch with us at contact@beautybytammy.ca. We’ll work with you to resolve the issue promptly.

 

Return Policy

Welcome to Beauty by Tammy Pro Shop! We strive to provide you with premium lash extension products and supplies, and we want you to be completely satisfied with your purchase. Our Return Policy is designed to make your shopping experience as smooth as possible. Please read the following guidelines for returns:

1. Eligibility:

To be eligible for a return, your item must be unused and in the same condition that you received it. Returns must be requested within 14 days of the original purchase.

2. Exclusions:

For hygiene reasons, we cannot accept returns on opened or used lash products. Products purchased during promotional or clearance sales are considered final sale and are not eligible for return. We do not cover shipping costs for returns.

3. Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If your return is approved, a refund will be processed to the original payment method.

4. How to Initiate a Return:

To request a return, please contact our customer support team through our "Contact Us" page. Please provide your order number and a detailed reason for the return request.