FAQ's | Your Lash Adhesive Questions Answered

Table of Contents

Ordering & Checkout

1. How do I place an order?

2. Do I need an account to place an order?

3. Can I change or cancel my order after it’s placed?

4. What payment methods do you accept?

5. Is it safe to shop on your website?

6. Will I receive a confirmation email?

7. Do you restock products that sell out?

Shipping & Delivery

1. Where do you ship to?

2. How much is shipping?

3. How long will my order take to arrive?

4. How can I track my order?

5. What if my package is delayed, lost, or damaged?

6. Do you offer local pickup?

About the Lash Adhesives

1. Which lash adhesive is best for me?

2. How long does lash adhesive last?

3. How do I store my lash adhesive for the longest shelf life?

4. What’s the best humidity & temperature for using Passion & Vision?

5. Why is my adhesive drying too fast or too slow?

6. How do I prevent retention issues?

7. How do I know if my adhesive has gone bad?

8. What should I do if my client has a sensitivity to lash adhesive?

9. Can I use these adhesives for volume or classic lashes?

10. Where can I buy Passion & Vision Lash Adhesives?

Returns & Refunds

1. What is your return policy?

2. Can I return unused products?

3. My adhesive isn’t working the way I expected — can I get a refund?

4. What if my item arrives damaged or leaking?

5. How long does it take to process a return or refund?

About Beauty by Tammy & Customer Support

1. Who is behind Beauty by Tammy?

2. Why are your glues only sold on your website?

3. Why can’t I find your glues on Amazon anymore?

4. What makes your lash adhesives different?

5. How can I support your small Canadian business?

6. How can I contact you if I have questions?

7. When can I expect a reply?

8. Do you offer lash artist support or training?

Still Have Questions?